Transport & Logistics Service Interruption on Fleetworks Service(s)

Incident

January 14 2024, 12:36 CET

Transport & Logistics Service Interruption on Fleetworks Service(s)

Status: closed

Start: January 14 2024, 10:18 CET

End: January 14 2024, 12:36 CET

Duration: 2 hours 18 minutes

Affected Components:

Fleetworks Trace Processing SOAP Integration

Update

January 14 2024, 10:18 CET

Our team is investigating an issue on the following service(s):

Fleetworks and TraceProcessing

We sincerely apologise for the service interruption and will provide further updates as soon as possible.

Update

January 14 2024, 11:29 CET

Service Interruption Affecting Service(s): Fleetworks

Please be advised that the previously notified Service Interruption is still ongoing. We are continuing to work on a fix for this issue.

We apologise for any inconvenience this may cause.

Please contact support if you have further questions.

Update

January 14 2024, 12:12 CET

Service Interruption Affecting Service(s): Fleetworks

Please be advised that for the previously notified Service Interruption, services are back online. A fix has been implemented and we are monitoring the results.

Please contact support if you have further questions.

Resolved

January 14 2024, 12:36 CET

Service Interruption Affecting Service(s):

Fleetworks

Our team has determined that the previously reported issue is now fully resolved. Unfortunately extra time was needed to remediate the issue to assure data consistency. No data has been lost.

Thank you for your patience during this incident.